Thumbi.app
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Frequently Asked Questions
General Questions
What is Thumbi.app?
Who is this for?
How does the AI work?
Do I need any design experience?
What is a 'credit' and how are they used?
Do you offer a free trial?
Where are my generated thumbnails saved?
Thumbnail Generation
How do I write a good prompt?
What is the 'AI Assist' button for?
Can I use my own images?
What kind of images work best for uploading?
What are the Advanced Styling Controls?
The AI didn't create exactly what I wanted. What can I do?
What size are the downloaded thumbnails?
Can I generate thumbnails in other languages?
SEO Co-Pilot
What is the SEO Co-Pilot?
How does it find data?
What do the title scores (CTR, Emotional Impact, Originality) mean?
What is the Holistic Synergy Score?
Why do I need to enter my thumbnail prompt in the SEO Co-Pilot?
Can I use the generated description and tags directly on YouTube?
How much does it cost to use the SEO Co-Pilot?
Account & Billing
What payment methods do you accept?
What is the difference between monthly plans and credit packs?
Do my monthly credits roll over?
How do I manage my subscription?
Can I cancel my subscription at any time?
What is your refund policy?
Is my payment information secure?
Technical & Privacy
I cleared my browser cache and my thumbnails are gone. Can you recover them?
Do you use my images or prompts to train your AI?
What browsers are supported?
I encountered an error during generation. What should I do?
Did I lose a credit if the generation failed?
